Since all orders are shipped via third party LTL trucking company, we strongly encourage you, as buyer(s) to purchase shipping insurance to protect your investment against lost or damage(s) which may occur during transit. Shipping insurance is 3% of your total sales price. Shipping insurance will protect your vehicle in the event of a lost shipment and a replacement order will be shipped to you immediately with no additional cost. You will also be protected against any shipping damage(s), and new replacement part(s) will be shipped to you immediately with no additional cost. Buyer(s) who wish to decline the purchase of shipping insurance may not be protected in an event of a lost of damaged shipment. In the event your vehicle was lost or damaged and you did not purchase shipping insurance at the time of sale, we will still file a claim with the trucking company on your behalf to recover any loss. However, if insurance was not purchased at the time of sale, the trucking company may decline your claim. Buyer(s) acknowledges and agrees not to exercise any legal rights to seek damages from Nitro-Motors.com or it's parent company and their agents, servants, employees, officers, directors, trustees and all other persons or entities acting on their behalf for any lost or damaged vehicles which were not insured. If you receive your vehicle with minor cosmetic damages such as: fairings or plastics, please accept delivery and note damages on the delivery receipt prior to acceptance. Notify us immediately so we can send you new replacement parts. If your vehicle sustained structural and frame damages beyond repair, please refuse delivery and contact us immediately so we can prepare to send you a replacement unit. We are partnered with the best LTL trucking companies to ensure you receive the best service and experience possible. Please understand damage and lost shipments do occur 3% of the time so we encourage all buyer(s) to insure your investments.

Nitro-Motors.com safely packs and crates all items to assure your items to arrive free of shipping damages. However in the event you find your product lost or damaged during shipping, please contact our trained and friendly customer service representatives to file a lost or shipping damage claim. To guarantee eligibility for any lost or shipping damage cost reimbursements, shipping insurance must be purchased at the time of initial order. Be sure to purchase shipping insurance to insure your investment. If your vehicle was not insured, the trucking company may void any claims. Please be sure to inspect your package when it arrives. Any damages must be noted on the delivery receipt to be eligile for damage claim reimbursement. Nitro-Motors.com will not be liable for any damages not noted on delivery receipt. Damage claim must be submitted within 3 days of delivery.